Quick Answers to Simple Questions
Warranty and Servicing Q&A
Yes, of course. We sell, install, and repair various popular brands of retractable screen doors. We are familiar with all the products in our industry.
The most common repair is to replace the screen mesh. This requires removing the door, removing the damaged screen mesh, replacing with a brand-new one, and lubricating all parts. It is then ready to be reinstalled in its original position. This is usually done with a very short lead time.
Most manufacturers warranty their products (limited lifetime) to the homeowner who originally bought the door, so the warranty may not apply to you if you are not the original purchaser of your screen. Warranties are generally limited to parts such as the magnet or latch mechanism and internal spring assembly but normally exclude the actual screen mesh. If you take proper care of it, your screen door should work properly for many years, without any major problems. Always keep it rolled up when not in use and keep the top and bottom tracks clean and lubricated at all times.
All of our retractable screen doors (single or double) come with a limited lifetime warranty from the manufacturer, aside from our own installation labor warranty. This is normally limited to the internal spring (breakage under normal wear) and the magnet or latch mechanism (failure). Super magnets are now available in most brands.
We are able to measure for your screen door in about 15 minutes, including any extra parts or filler pieces that may be necessary for the installation.
The actual time at your home to install a retractable screen door takes between 60 and 90 minutes.
The fabrication and installation timeline is usually between 5 to 10 business days, depending on the seasonal demand.
The screen mesh is usually damaged by pets or humans hitting forcefully against the mesh, forcing the mesh to become entangled, torn, or creased in some way.
We are able to remove your existing retractable screen door (almost any brand), dismantle it, clean and lubricate internal parts, replace it with a brand-new screen mesh, reassemble the door, and reinstall it. This is much more cost-effective than cheaper brands that must be thrown away for lack of available parts. Any of our retractable screens should be considered as a lifetime purchase, as they will always be serviceable.
Firstly, it is custom made for your home and EACH individual doorway. You can have a short one in the back, a tall one at the front door, and an even wider one for your patio sliding door.
A retractable screen door has so many more options and features to choose from than a regular aluminum storm screen door or wooden framed screen door.
You can choose between different colors to match your door frame, the color of the door itself, the color of the siding, or for a bold contrast.
It will not interfere with the look of your doorway—especially important on front doors.
It will fit any size, style, or age of door. Completely adaptable to wooden, aluminum, or steel frame doorways.
Retrofitting is the concept of adapting new things to older style homes or designs. That is why a retractable screen door is completely customizable to your existing doorway or window. It updates your home with more functional features without any major changes to your decor.
All of our retractable screen doors are custom made so you do not have to worry if it will fit or not.
Although there are simple DIY versions on the market, Lumasso only provides custom-made doors to fit your doorway, with full product support from the manufacturers.
Our installers are experts at looking at every door in your home with a critical eye for the best installation. The limited lifetime warranty is available when installed professionally by a Lumasso installer as well.
Have an old retractable screen door that is laying around? Lumasso recycles! Donate your old retractable screen door and we can make sure it does not end up in the landfill. We also donate used screen mesh (in optimum condition) to used building supply companies!
Lumasso also recycles all cardboard and aluminum—even the clean aluminum shavings! Let’s keep our environment healthy!